Ingenuity will take you far
“Hey honey, what do you think about heading for Lebanon on vacation this year?”
Yeah, most readers will have the same reaction: “What you talking about, Willis?” (special thanks to the always brilliant Gary Coleman – actor, security guard, gubernatorial candidate). However, spending time here in Amsterdam and with our distributors from around the globe quickly disabuses you of American preconceptions.
Boats can go virtually anywhere and apparently, many boat owners enjoy Lebanon – it’s a popular destination and stopping point for luxury yachts operating in the eastern Med thanks to its beaches and pleasant anchorages as well as available yacht rental businesses. It’s a market that KVH doesn’t want to ignore and hasn’t – TracVision is fully compatible with services like Arabsat – and distributor Joe Barhoush is covering it well.
Joe Barhoush discussing TracVision M3's technology with Hans Henrik Danevig
Joe, who is in town for METS and Monday’s distributor meeting, started carrying KVH products 5 years ago, took part in the comprehensive KVH Customer Support Network (CSN) training program 3 years ago, and is like many of our distributors. He brings a wealth of local knowledge and an in-country infrastructure to KVH's sales efforts. In fact, he serves not only as a distributor but also as a dealer and technical support resource for vessels that make Lebanon their home, those visiting or just stopping over, and for private customers throughout the region. So far, it’s been a beneficial relationship for all involved. Joe explained as we chatted in the booth earlier today:
“Everyone counts on TracVision. It’s the only entertainment they have on the sea. Working with KVH? They’ve been super good and super available. KVH Europe offers really good support, orders are received quickly, and it’s one the best companies I’ve ever worked with. They let me feel like I’m KVH. In Lebanon and the area, we have a good reputation and we get that in part from KVH. Customers trust us and see that we’re there when they need us, not just there for the holidays.”
Joe with Paul Schwartz, David Tropp Hag, and Henrik Kok Valbirk in the KVH booth
That sort of track record has led Joe to have an energetic sales approach, an aggressive loyalty to KVH and its products, and a willingness to be flexible in the face of changing circumstances. That’s necessary in the volatile world in which Joe works. His business’ strong growth faced a challenge during the recent military conflict in the area. You didn’t find many luxury yachts hanging around the Lebanese coast as bombs and rockets were hurtling about. However, by equipping his SUV with a TracVision L3, Joe found a new, temporary career supporting international media in the region who needed to stay on top of breaking news.
Now that’s the sort of ingenious thinking we appreciate here!
Yeah, most readers will have the same reaction: “What you talking about, Willis?” (special thanks to the always brilliant Gary Coleman – actor, security guard, gubernatorial candidate). However, spending time here in Amsterdam and with our distributors from around the globe quickly disabuses you of American preconceptions.
Boats can go virtually anywhere and apparently, many boat owners enjoy Lebanon – it’s a popular destination and stopping point for luxury yachts operating in the eastern Med thanks to its beaches and pleasant anchorages as well as available yacht rental businesses. It’s a market that KVH doesn’t want to ignore and hasn’t – TracVision is fully compatible with services like Arabsat – and distributor Joe Barhoush is covering it well.
Joe Barhoush discussing TracVision M3's technology with Hans Henrik DanevigJoe, who is in town for METS and Monday’s distributor meeting, started carrying KVH products 5 years ago, took part in the comprehensive KVH Customer Support Network (CSN) training program 3 years ago, and is like many of our distributors. He brings a wealth of local knowledge and an in-country infrastructure to KVH's sales efforts. In fact, he serves not only as a distributor but also as a dealer and technical support resource for vessels that make Lebanon their home, those visiting or just stopping over, and for private customers throughout the region. So far, it’s been a beneficial relationship for all involved. Joe explained as we chatted in the booth earlier today:
“Everyone counts on TracVision. It’s the only entertainment they have on the sea. Working with KVH? They’ve been super good and super available. KVH Europe offers really good support, orders are received quickly, and it’s one the best companies I’ve ever worked with. They let me feel like I’m KVH. In Lebanon and the area, we have a good reputation and we get that in part from KVH. Customers trust us and see that we’re there when they need us, not just there for the holidays.”
Joe with Paul Schwartz, David Tropp Hag, and Henrik Kok Valbirk in the KVH boothThat sort of track record has led Joe to have an energetic sales approach, an aggressive loyalty to KVH and its products, and a willingness to be flexible in the face of changing circumstances. That’s necessary in the volatile world in which Joe works. His business’ strong growth faced a challenge during the recent military conflict in the area. You didn’t find many luxury yachts hanging around the Lebanese coast as bombs and rockets were hurtling about. However, by equipping his SUV with a TracVision L3, Joe found a new, temporary career supporting international media in the region who needed to stay on top of breaking news.
Now that’s the sort of ingenious thinking we appreciate here!
posted by KVH at 6:49 PM
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